Re: GE 9 Ft Prelit LED Christmas Tree

hi M Lee,
Is yours a GE Prelit Christmas Tree? If it is, have you tried calling GE Customer Service? They should be able to help you out. There's a number listed on the box: 1-866-489-0019. If that does not work, perhaps you can call Costco's customer service?
Hope this helps,
Olli