vortilon, Thank you for the "head's up" on this product. I bought it in October and we have been using it daily since then. So far, we love it. Hubby stopped going to Starbuck's for his coffee and now makes it at home with the K-Cups. I drink lots of tea and prefer the hot water dispenser. It is so easy to load the water bottles on the bottom. Now I can use 5 gallon bottles instead of ones that aren't so heavy. Also, since the bottle is not on the top, I have a K-cup rack and extra to-go cups stored there.
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